Returns & Exchanges

We stand behind everything we make and offer a straightforward return policy for items in original condition within 30 days of purchase. Our goal is to ensure your Filson gear lasts a lifetime, starting with a perfect fit and complete satisfaction.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid UPS shipping label provided at the end of the return request to ensure trackable and secure transit.

• 3.
  Pack Your Gear

  Place the items in their original packaging with all tags attached, include the packing slip, and securely seal the box with the new label on top.

• 4.
  Drop Off and Refund

  Deliver your package to any authorized UPS location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.